Snapchat Still May Not Be as Safe as You Think

When the feds come sniffing around, the app maker won’t necessarily tell you about it.

Snapchat amd <a href="http://www.shutterstock.com/pic-245505340/stock-vector-binoculars-icon.html?src=dt_last_search-2">T-Cot</a>/Shutterstock

Fight disinformation: Sign up for the free Mother Jones Daily newsletter and follow the news that matters.


Snapchat is supposed to have figured out how to live up to its hype. Last year the app for sending “disappearing” photos and messages made sweeping changes in response to a Federal Trade Commission complaint that it had lost user data to hackers, oversold its content’s “disappearing” qualities, and violated its own privacy policy. But it seems Snapchat may not be as secure as its 30 million active users imagine. According to a report released last week by the Electronic Frontier Foundation (EFF), the company, unlike most of its peers, does not promise to notify users when the federal government requests data on them.

Those requests are not uncommon. Over six months, according to Snapchat’s first transparency report, published in April, it received 375 criminal legal requests for the United States. It complied 92 percent of the time—a rate higher than Yahoo, Twitter, Facebook, and Google. (Snapchat did not respond to specific questions I sent through its channel for media queries.)

“We use Snapchat for the types of things that we would not want to see, for example, on a LinkedIn profile.”

What could the government possibly hope to get from an app that quickly deletes all of its content? A lot, it turns out. In addition to address book contacts, usernames, and phone numbers, Snapchat retains, for up to 30 days, content that hasn’t yet been read by the intended recipients. That gives investigators plenty of time to obtain a warrant and start digging. They can also serve Snapchat with a preservation order, forcing it to maintain the data. And because Snapchat doesn’t promise to alert users to government requests, the feds may be able to tap into Snapchat feeds undetected.

To be fair, Snapchat has improved markedly since EFF’s last report, in 2014, in which it earned one out of six possible stars. This year’s report looked at five categories, including the use of industry best practices, data-retention transparency, and support for user-friendly public policies. Snapchat’s four-out-of-five score beat that of messaging competitors WhatsApp and Google, but the EFF gave five stars to Adobe, Apple, Credo Mobile, Dropbox, Sonic, Wikimedia, WordPress, Yahoo, and others.

A company whose raison d’être is privacy and security ought to have a perfect score, says Rainey Reitman, a co-author of the report. “We use Snapchat for the types of things that we would not want to see, for example, on a LinkedIn profile,” she notes. “So I do think there are expectations that Snapchat will have the best security and privacy possible. I expect them to be a leader on these types of issues.”

We've never been very good at being conservative.

And usually, that serves us well in doing the ambitious, hard-hitting journalism that you turn to Mother Jones for. But it also means we can't afford to come up short when it comes to scratching together the funds it takes to keep our team firing on all cylinders, and the truth is, we finished our budgeting cycle on June 30 about $100,000 short of our online goal.

This is no time to come up short. It's time to fight like hell, as our namesake would tell us to do, for a democracy where minority rule cannot impose an extreme agenda, where facts matter, and where accountability has a chance at the polls and in the press. If you value our reporting and you can right now, please help us dig out of the $100,000 hole we're starting our new budgeting cycle in with an always-needed and always-appreciated donation today.

payment methods

We've never been very good at being conservative.

And usually, that serves us well in doing the ambitious, hard-hitting journalism that you turn to Mother Jones for. But it also means we can't afford to come up short when it comes to scratching together the funds it takes to keep our team firing on all cylinders, and the truth is, we finished our budgeting cycle on June 30 about $100,000 short of our online goal.

This is no time to come up short. It's time to fight like hell, as our namesake would tell us to do, for a democracy where minority rule cannot impose an extreme agenda, where facts matter, and where accountability has a chance at the polls and in the press. If you value our reporting and you can right now, please help us dig out of the $100,000 hole we're starting our new budgeting cycle in with an always-needed and always-appreciated donation today.

payment methods

We Recommend

Latest

Sign up for our free newsletter

Subscribe to the Mother Jones Daily to have our top stories delivered directly to your inbox.

Get our award-winning magazine

Save big on a full year of investigations, ideas, and insights.

Subscribe

Support our journalism

Help Mother Jones' reporters dig deep with a tax-deductible donation.

Donate