No, Millennials Are Not Wizards With Computers

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Happy New Year!

I promise this post is not about Donald Trump, even though it starts with him. Here he is talking further about the whole hacking episode:

“I don’t care what they say, no computer is safe,” he added. “I have a boy who’s 10 years old; he can do anything with a computer. You want something to really go without detection, write it out and have it sent by courier.”

Trump’s proposal of a massive new executive branch courier service is intriguing as the foundation of his promise to create more jobs, but that’s not what I’m here to talk about. Rather, I want to talk about the myth that young people are all geniuses with computers.

As usual, I won’t claim any huge expertise here. However, I do interact with young ‘uns periodically, mostly pretty smart ones. However, even they generally have no real expertise with computers. Far from it, in fact. What they do have is (a) a general familiarity with the UI conventions of modern smartphone apps, and (b) a deep and encyclopedic familiarity with the handful of apps they use constantly. This provides a surface sheen of expertise, especially to older folks who don’t use smartphones much.

But dig an inch below the surface and most of them don’t really know much. Grab your stereotypical person on a street corner and ask them, say, when the French left Vietnam. Or what vegetable has the most Vitamin A. These take about ten seconds each to answer (1954-56,1 sweet potatoes), but most people struggle with stuff like this, and young folks struggle just as much as anyone. Ditto for any app they aren’t familiar with, especially on a platform they aren’t familiar with.

There’s nothing unusual about this. Ask a question about Facebook on an iPhone and you’ll get a flurry of activity from your average teenager but only a blank stare from me. Ask more generally about some problem on a Windows machine, and I can probably help you while your average teenager will now be the one with the blank stare.

On average, young people are more comfortable around computers than older people. Show them a new app and they’re generally willing to learn it, while us older coots probably don’t want to bother unless we really think it’s going to be useful. Younger generations also have different preferences thanks to these apps (text vs. phone calls, news aggregators vs. weekly newsmagazines, etc.). But that’s about it. In the sense of broad knowledge of computers and networks, or the ability to find information, or the ability to produce useful work with their computers, Xers and millennials aren’t any more savvy than the rest of us.

But the flying fingers on their smartphones, along with their deep familiarity with the apps they use, provide an aura of expertise so compelling that it seems almost genetically inborn. Mostly, though, it’s an illusion.

Of course, even with that illusion affecting our judgment, most of us don’t believe that ten-year-olds “can do anything with a computer.” For that level of idiocy, you really need Donald Trump.

1OK, I’ll confess that finding the 1956 component of that answer took me more than a few seconds. The French agreed to leave in 1954, and the last troops left in 1956.

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WHO DOESN’T LOVE A POSITIVE STORY—OR TWO?

“Great journalism really does make a difference in this world: it can even save kids.”

That’s what a civil rights lawyer wrote to Julia Lurie, the day after her major investigation into a psychiatric hospital chain that uses foster children as “cash cows” published, letting her know he was using her findings that same day in a hearing to keep a child out of one of the facilities we investigated.

That’s awesome. As is the fact that Julia, who spent a full year reporting this challenging story, promptly heard from a Senate committee that will use her work in their own investigation of Universal Health Services. There’s no doubt her revelations will continue to have a big impact in the months and years to come.

Like another story about Mother Jones’ real-world impact.

This one, a multiyear investigation, published in 2021, exposed conditions in sugar work camps in the Dominican Republic owned by Central Romana—the conglomerate behind brands like C&H and Domino, whose product ends up in our Hershey bars and other sweets. A year ago, the Biden administration banned sugar imports from Central Romana. And just recently, we learned of a previously undisclosed investigation from the Department of Homeland Security, looking into working conditions at Central Romana. How big of a deal is this?

“This could be the first time a corporation would be held criminally liable for forced labor in their own supply chains,” according to a retired special agent we talked to.

Wow.

And it is only because Mother Jones is funded primarily by donations from readers that we can mount ambitious, yearlong—or more—investigations like these two stories that are making waves.

About that: It’s unfathomably hard in the news business right now, and we came up about $28,000 short during our recent fall fundraising campaign. We simply have to make that up soon to avoid falling further behind than can be made up for, or needing to somehow trim $1 million from our budget, like happened last year.

If you can, please support the reporting you get from Mother Jones—that exists to make a difference, not a profit—with a donation of any amount today. We need more donations than normal to come in from this specific blurb to help close our funding gap before it gets any bigger.

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