The Obamacare Website Wasn’t an Epic Disaster. It Just Didn’t Have Enough Time.

Zhang Jun/ZUMA

Fight disinformation: Sign up for the free Mother Jones Daily newsletter and follow the news that matters.


The New York Times reports today that heads are likely to roll over the Obamacare website fiasco:

For weeks, the president and his aides have said they are not interested in conducting a witch hunt in the middle of the effort to rescue the website. But in the West Wing, the desire for an explanation about how an administration that prides itself on competence bungled so badly remains an urgent mission.

“I assure you that I’ve been asking a lot of questions about that,” Mr. Obama said in a news conference last month, in comments that reverberated across the administration. The president warned, “There is going to be a lot of evaluation of how we got to this point.”

Unfortunately, there’s a problem with this: it might involve Obama having to take a good, long look in the mirror. At this point, it seems clear that development of the website wasn’t, in fact, some kind of comprehensive and unmitigated disaster. Quite the contrary. The basic design and architecture of the site seem to be fine. It’s now working fairly well, and all it took to get to this point was a couple of additional months of garden variety coding, testing, and bug fixing. If the developers had gotten that additional two or three months up front, they probably would have rolled out a pretty serviceable site on time.

And why was the development was so rushed? Lots of reasons, I’m sure, but reporting from multiple sources suggests that one of the big ones points straight back to the White House: Obama and his aides delayed issuing some of ACA’s final rules and specifications during the 2012 election season because they were afraid of Republican blowback. As a result, contractors didn’t start coding the site until early 2013, leaving only eight or nine months to complete the job. If that work had started even a few months earlier, it’s pretty clear that the site would have been at least tolerably usable by the October 1 rollout deadline.

I don’t doubt that a thorough audit will find fault in plenty of other places. Audits always do. And maybe there are people who screwed up badly enough that they deserve to be fired over it. But if politics played a role in this, some of those people might turn out to have pretty lofty job titles.

WE CAME UP SHORT.

We just wrapped up a shorter-than-normal, urgent-as-ever fundraising drive and we came up about $45,000 short of our $300,000 goal.

That means we're going to have upwards of $350,000, maybe more, to raise in online donations between now and June 30, when our fiscal year ends and we have to get to break-even. And even though there's zero cushion to miss the mark, we won't be all that in your face about our fundraising again until June.

So we urgently need this specific ask, what you're reading right now, to start bringing in more donations than it ever has. The reality, for these next few months and next few years, is that we have to start finding ways to grow our online supporter base in a big way—and we're optimistic we can keep making real headway by being real with you about this.

Because the bottom line: Corporations and powerful people with deep pockets will never sustain the type of journalism Mother Jones exists to do. The only investors who won’t let independent, investigative journalism down are the people who actually care about its future—you.

And we hope you might consider pitching in before moving on to whatever it is you're about to do next. We really need to see if we'll be able to raise more with this real estate on a daily basis than we have been, so we're hoping to see a promising start.

payment methods

WE CAME UP SHORT.

We just wrapped up a shorter-than-normal, urgent-as-ever fundraising drive and we came up about $45,000 short of our $300,000 goal.

That means we're going to have upwards of $350,000, maybe more, to raise in online donations between now and June 30, when our fiscal year ends and we have to get to break-even. And even though there's zero cushion to miss the mark, we won't be all that in your face about our fundraising again until June.

So we urgently need this specific ask, what you're reading right now, to start bringing in more donations than it ever has. The reality, for these next few months and next few years, is that we have to start finding ways to grow our online supporter base in a big way—and we're optimistic we can keep making real headway by being real with you about this.

Because the bottom line: Corporations and powerful people with deep pockets will never sustain the type of journalism Mother Jones exists to do. The only investors who won’t let independent, investigative journalism down are the people who actually care about its future—you.

And we hope you might consider pitching in before moving on to whatever it is you're about to do next. We really need to see if we'll be able to raise more with this real estate on a daily basis than we have been, so we're hoping to see a promising start.

payment methods

We Recommend

Latest

Sign up for our free newsletter

Subscribe to the Mother Jones Daily to have our top stories delivered directly to your inbox.

Get our award-winning magazine

Save big on a full year of investigations, ideas, and insights.

Subscribe

Support our journalism

Help Mother Jones' reporters dig deep with a tax-deductible donation.

Donate