This Restaurant Is Trying To Be The Worst One on Yelp

<a href="https://www.flickr.com/photos/alexranaldi/5778153582/in/photolist-9NAxKC-54r823-75xrcN-4EmZVU-r4HhE-6Lwix1-5uek9M-4vGgoq-8DozJv-dJPzmy-8qq4HS-8qmW9D-8qmVVa-dcozQt-749pE8-H9VTG-EwPs3-3ut7aA-2Sd4da-5FhVqY-3ciEu-any1t4-abvAMu-6nv7h-8xt6pp-2UySiW-DdfMY-abvAjy-6BFHMt-7YTzjd-49UGcF-sJtFh-j9WCb-brcRvX-hbWtF-7Nwzsd-mbZH4-8MkiUL-dyYpYH-77TTpn-4Vy2Hb-4CpY32-5vQdyf-5mz5EN-8puT6w-67MWy4-kK6NSx-75y51U-5TLM1M-gyHA7">Alex Ranaldi</a>/Flickr

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Botto Bistro wants to be the worst-reviewed restaurant on Yelp. Fed up with the site’s alleged manipulation of consumer reviews, owners David Cerretini and Michele Massimo have been offering a 25 percent discount at their Bay Area Italian eatery for each excoriating Yelp review, the Richmond Standard reports. Here are some recent entries from Botto Bistro’s Yelp page:

Yelp has for years been accused of soliciting money from mom-and-pop restaurant owners in exchange for hiding negative customer reviews. In response to a lawsuit over the alleged practice, a court recently ruled that Yelp has the legal right to manipulate reviews and engage in “hard bargaining”—practices restaurant owners have called extortion. Yelp denies that it accepts money to alter or suppress reviews.

According to Inside Scoop SF, Yelp’s only response to Botto Bistro has been a boilerplate email from its customer service division (see below), to which the restaurant sent a tongue-in-cheek rejoinder:

Inside Scoop SF

 

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Reclaiming power from those who abuse it often starts with telling the truth. And in "This Is How Authoritarians Get Defeated," MoJo's Monika Bauerlein unpacks six truths to remember during the homestretch of an election where democracy, truth, and decency are on the line.

Truth #1: The chaos is the point.

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Please take a moment to see how all these truths add up, because what happens in the weeks and months ahead will reverberate for at least a generation and we better be prepared.

And if you think journalism like Mother Jones'—that calls it like it is, that will never acquiesce to power, that looks where others don't—can help guide us through this historic, high-stakes moment, and you're able to right now, please help us reach our $350,000 goal by October 31 with a donation today. It's all hands on deck for democracy.

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